Family run in Syracuse since 2012 948 Spencer Street  ·  315-314-6774
Cut metal graphics masked up on a stand in the booth

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Services

Empire started as a dent company and kept adding trades rather than farming them out. This is the whole list, and all of it happens at Spencer Street.

Collision

Collision repair.

Anything from a parking lot scrape to a real hit. Panels straightened or replaced, structure put back where it belongs, and color matched to what is already on the car so the repair does not announce itself in daylight.

  • Preferred or approved vendor with the major insurance carriers
  • We talk to your adjuster directly, so you are not the middleman
  • Written estimate that says what is repaired and what is replaced
  • $4 million in garage liability cover while the car is with us

Start a claim estimate

A car masked and taped in the spray booth with fresh color going on

Paintless dent repair

Dents and hail damage.

The trade the shop was built on, back when it was Empire State Hail Company. The dent is massaged out from behind the panel with rods and picks. No filler, no primer, no repaint, and the factory paint that came on the car stays on the car.

  • Hail damage, door dings, creases, minor collision dents
  • Faster and cheaper than a conventional repair on the same panel
  • Mobile paintless dent repair if you cannot get to Spencer Street
  • Send photos and we can usually tell you what you are looking at
  • Lifetime warranty on every paintless repair

The full hail and dent page

A technician reaching behind a panel with a paintless dent repair rod

Wheels

Alloy wheel repair and refinishing.

Curb rash on the lip, scuffed faces, worn clear coat and peeling finish. The wheel is repaired and refinished rather than replaced, which on most cars is a fraction of the price of a new set.

  • Factory silver, machined face or gloss black
  • Custom colors if you want them to stand out
  • Wheels can be done alongside other work
  • Motorcycle wheels as well as car wheels
A refinished alloy wheel with a custom colored face fitted to a car

Plastic and paint

Bumper repair and refinishing.

A cracked or gouged bumper cover is usually repairable, and a repair beats the price of a new cover almost every time. The blend is done so the corner of the fender does not give the job away.

01

Repair, not replace

Cracks, tears, gouges and scuffs in plastic covers are welded and filled properly before any color goes near them.

02

Color that matches

Modern metallics move under different light. Color is matched to the panels either side, then blended so the edges disappear.

03

Trim goes back right

Sensors, brackets, grilles and clips get refitted the way they came off, not held in with a couple of screws and hope.

Finish

Detailing and ceramic coating.

A full detail department for cars and motorcycles, which is unusual in a body shop. Everything here is done in house, and it is the same crew that finishes the custom work.

  • Paint correction
  • Ceramic coatings
  • Headlight restoration
  • Trim restoration
  • Glass polishing
  • Show car prep
  • Steam cleaning
  • Odor removal

If you are selling a car, a correction and a coating is usually the cheapest thing you can do to the price. Ask when you book.

A body line reflecting cleanly under a work light after correction

The fun end

Custom paint and restoration.

Cars, trucks, motorcycles, helmets, guitars and the occasional thing nobody expected. Airbrush and graphics, candy and pearl, full color changes, and restorations that run from a stripped shell back through to finished paint.

An airbrushed portrait laid into a bright red panel

Airbrush and graphics

Portraits, lettering, flames, tribute work. Laid into the paint and cleared over, so it is part of the finish rather than something stuck on top of it.

A deep red hot rod in the shop during a restoration

Restorations

Long jobs done properly. Metal work first, then block and prime, then color. You get told where it actually is, not where it should be by now.

A motorcycle fairing with glowing lettering along the top

Motorcycles

Tanks, fenders, fairings and full bikes. Custom paint, Lumilor, Cosmichrome and detailing, plus Viking bags if you need the luggage to match.

PeelClear

Peelable paint.

A waterborne peelable coating, sprayed on through the gun like any other finish and removed by hand in sheets when you are done with it. Nothing is cut, nothing is stuck on, and the factory paint underneath is exactly as it was.

  • Empire is one of a handful of certified applicators in New York
  • Front end, full exterior, or full exterior with the jambs done
  • 165 RAL solids, 85 pearl and iridescent, 17 shifting colors, or an OEM match
  • 20 year peelability warranty

The full PeelClear page

Panels masked up on a stand in the booth at Empire before spraying

Three things nobody else near here does

Lumilor, Cosmichrome and PeelClear.

All three are certified finishes, and Empire holds the certification for each. They have their own pages because photographs explain them better than words do.

Protection and accessories

Fitted here, not posted to you in a box.

Undercoating and bed liners

Worth doing in Central New York, where the salt does more damage over ten winters than anything that happens on the road.

WeatherTech

Empire is a WeatherTech Diamond Dealer. Floor liners, mud flaps and cargo trays, ordered and fitted here.

XKGlow LED lighting

Underglow, rock lights, accent kits and pod lights, wired in properly rather than run through a fuse tap and left dangling.

Custom Offsets wheels and tires

Empire is a Custom Offsets vendor, so a wheel and tire package can be ordered, fitted and, if you want it, refinished here in one go.

Viking motorcycle bags

Empire is a Viking distributor. Saddlebags, tail bags and luggage, and we can paint them to match the bike.

Custom decals and signage

Decals, stickers, banners, shirts and can cozies. Handy when the vehicle is a work truck and the truck is the advertising.

Ceramic coatings

On new paint or old, on cars and on bikes. Easier to wash, better gloss, and one less thing eating your Saturday.

Call the shop Get an estimate